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Payment Information and Insurance

Checks, credit cards and all health insurance coverage plans are accepted forms of payment. We are currently in-network with Scott and White, Aetna, BCBS PPO, BCBS CHIP/STAR, Cigna, Humana, Medicaid, Superior Healthcare, Tricare, and United Healthcare.

Payments for therapy, including all co-pays, co-insurance, deductibles, and private pay amounts will be collected at time of service.

Many insurance plans cover occupational, physical and speech therapy services but there may be certain conditions or limitations to coverage. Prior to your child’s first appointment we will contact your insurance company for benefit and coverage details and provide you with a copy of the estimate of benefits the insurance company has quoted.

Understanding your insurance benefits

A disclaimer is given by all insurance companies, “This quote is not a guarantee of benefits or payment.” prior to providing us with your benefit information. Most insurance plans have exclusions to coverage. Some of the common exclusions are related to age, non-covered developmental delays, sensory integration or non-covered due to educational in nature.

Many insurance plans state they provide coverage for therapy that is considered medically necessary. (This is a misleading statement. This means they will cover therapy if it is deemed medically necessary per the guidelines of your insurance plan.) Most plans have visit limits so please make sure to track your visits to prevent exceeding the max benefit of your plan. Please become familiar with your plan’s coverage and exclusions.

If you have questions regarding your specific insurance plan please feel free to contact our Office and Billing Manager, Cyndy Winn. Email: [email protected]