Getting Started

What Should I Do to Get Started With Therapy?

After receiving a referral to OT Connection, or even if you are seeking out therapy on your own accord, please contact our office to schedule your first appointment. Our friendly office staff will do their best to answer all of your questions, and will schedule your first appointment, which is most typically an evaluation. You will receive our New Client Packet through email to complete prior to the evaluation appointment.  Our office staff will obtain your health insurance information and check your benefits for therapy prior to your first appointment and email the details to you as well.

The Initial Evaluation Appointment

Please arrive 10-15 minutes prior to your child’s initial evaluation appointment. Upon your arrival to our facility, please check in at the front desk, and submit your completed new client packet, your insurance card, and prescription for therapy from your child’s pediatrician to our office staff. If you do not have a prescription for therapy, don’t worry, we can assist you with this. Please also submit a completed Sensory Profile when appropriate. (this will be emailed or mailed to you in advance if sensory processing is a concern you have for your child.)

The initial assessment will last 60 minutes depending on your child’s endurance, attention, and participation. We request that parents or care givers remain present for the beginning of the evaluation in order to discuss current concerns with your child’s development. Following this discussion, we will take your child into one of our therapy rooms for their testing. If you would like to observe a portion of or all of your child’s assessment, please just let us know. If for any reason your child is not performing up to what you feel is “their best ability” with you present, then we may ask that you return to the waiting room until our assessment is completed to ensure the most valid results.

Upon completion of the assessment, the therapist will discuss any areas of suspected delay with you, and make recommendations for therapy. On-going therapy sessions may be scheduled at this time. We will do our best to accommodate your scheduling needs and to coordinate multiple disciplines if this is necessary. Our comprehensive assessment will be provided to you within 1-2 weeks of your child’s evaluation in order for the therapist to accurately score and report on all testing material. A plan of care and goals will be included in the evaluation report. We strongly encourage all parents/care-givers to share with us personal goals you would like to see your child achieve as well so that these may be included in the evaluation report.

The First Therapy Session

Please arrive at least 5 minutes before your child’s therapy session with your child dressed in comfortable clothes that are suitable to get a little “messy”!

Payments for therapy, including all co-pay’s, co-insurance, and deductibles will be collected at the time of service. Therapy services that are not covered by your insurance company, or for individuals without health insurance coverage, will also to be collected at the time of service.

Occupational and Physical Therapy sessions are 50 minutes in length with the last 5-10 minutes set aside for parent education and discussion of progress in therapy that day. Speech Therapy sessions are 30 minutes in length.  During your child’s therapy session, most of our parents remain in the waiting room. Typically, children participate at a greater level, and/or transition more easily between activities without their parent present. Occasionally, parents may be requested to observe portions of, or all of the therapy session. Parents may also request to observe their child’s entire therapy session at any time.

If a parent wishes to leave the facility while their child is in session, please ensure that all contact information is up-to-date. We request that you return within adequate time to meet with your child’s therapist to review their progress and suggested home activities.

How Long Will My Child Receive Therapy Services?

This question will be more easily answered once your child’s evaluation is complete. If therapy services are recommended, a frequency and tentative time line will be established, along with a plan of care, and goals to be achieved on both a short-term and long-term basis. Therapy service duration varies from child to child.  One of the most important factors with the duration of therapy is family participation in recommended home exercise programs.  Carrying out the variety of activities, exercises, etc is vital in a successful therapy course. Children continue at their recommended frequency for as long as it is needed. As long as your child is making progress towards their goals, therapy will continue.

When Will Therapy Services End?

Therapy services are recommended to cease for different reasons. Occasionally, a child who has a long-term need with more severe deficits, may need to “take a break” from therapy. The child may experience frustration with their delays and overall difficulties with therapy activities, choose to take a little time off, and then resume therapy after a period of weeks/months. We also feel it is important to assess whether a child is able to maintain their level of function and continue to progress without direct services after a period of time in therapy. Therapy services are discharged when the child has met all their goals, achieved age level skills, or is no longer benefiting from direct service. We encourage all children and family members to be actively involved with all parts of the therapy process, including setting goals, establishing a plan of care, carrying out recommended home exercise program activities, and with discharge planning.

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